Privacy Policy

This Privacy Policy explains how Easysoftwares collects, uses, and protects your personal information when you use our website and purchase software licenses. We are committed to handling your data responsibly and only for the purposes described here.

1. Information we collect

• Account details: your name, email address, password (stored only as a secure hash), and optional phone number.
• Order details: billing name, contact information, order items, and notes you provide at checkout.
• Profile details: any optional information you add, such as company, address, or preferences.
• Security & activity data: login timestamps and IP addresses, used to protect your account and detect abuse.
• Communications: messages you send us by email, WhatsApp, or the contact page.

2. How we use your information

• To process and deliver your orders and license keys.
• To create and manage your account and verify your email address.
• To provide customer support and respond to your enquiries.
• To protect against fraud, abuse, and unauthorized access.
• To send you order updates, and — only if you opt in — marketing emails, which you can unsubscribe from at any time.

3. Payment information

We do not process card payments on this site and do not store card numbers. Payment is made by bank transfer directly to our account, and any proof of payment you share is used solely to verify and fulfil your order.

4. How we protect your data

• Passwords are stored using strong one-way hashing (bcrypt) and are never stored in plain text.
• Sessions use secure, HTTP-only cookies, and traffic is served over HTTPS.
• Access to customer data is limited to authorized staff for legitimate business purposes.

5. Cookies

We use essential cookies to keep you signed in and to remember your preferences (such as your light/dark theme and cart contents). These are required for the site to function. We do not use cookies to sell your data to third parties.

6. Sharing your information

We do not sell your personal information. We may share limited data with service providers who help us operate the site (for example, our email delivery provider) strictly to perform those services, and where required by law.

7. Data retention

We keep your information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time from your account settings.

8. Your rights

• Access and update your information from your account profile.
• Delete your account and associated personal data.
• Opt out of marketing emails at any time.
• Contact us with any privacy questions or requests.

9. Children

Our services are intended for users aged 18 and over. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version.

11. Contact

For any privacy request or question, please use our Contact page.